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Optimization
Most organizations recover 12-20% of what they're overpaying on telecom and connectivity once someone actually audits the bill. MALA does the audit — at zero upfront cost.
Most Companies Recover 12-20% of Telecom Spend They Didn't Know They Were Losing
Independent telecom expense audits typically recover 12-20% of total spend — money already being paid, not new budget.
Telecom and connectivity spend is one of the least-scrutinized line items in most technology budgets. Nobody owns it end to end, contracts auto-renew without review, and billing errors go uncaught for years because reconciling a telecom invoice against actual service is tedious, specialized work that most internal teams don't have time for.
How Our Advisors Help: MALA's telecom expense audit reconciles your actual services against what you're being billed — surfacing recoverable savings most organizations don't know they're leaving on the table.
What a Telecom Audit Actually Finds
The most common findings aren't exotic: circuits still being billed after a location closed, duplicate services from a merger or vendor transition that was never cleaned up, and rate plans that no longer match current usage or current market pricing. Individually small, collectively significant.
The Real Cost: Years of paying for services you no longer use, at rates nobody has benchmarked against the current market.
How Our Advisors Help: MALA's audit process inventories every circuit and service against your actual bills, line by line, and benchmarks pricing against current market rates.
This Isn't Just Phone Lines
Telecom expense optimization today covers far more than legacy voice circuits — SD-WAN and SASE contracts, dedicated internet access, cloud connectivity, and UCaaS/CCaaS platforms all carry the same risk of unreviewed pricing and unused capacity. As organizations shift spend toward these newer connectivity models, the audit discipline that used to apply only to phone bills needs to follow.
How Our Advisors Help: MALA's review covers your full connectivity stack — not just traditional telecom — so modern contracts get the same scrutiny legacy circuits always should have.
Zero Upfront Cost, Because the Savings Fund It
A telecom expense audit is one of the easiest advisory engagements to justify because the value is directly measurable — you either recover real, verifiable savings or you don't. That's why MALA structures this the same way as every other engagement: no upfront fee, and the audit either pays for itself or it doesn't proceed.
How Our Advisors Help: We identify what's recoverable before you commit to anything, so the decision to move forward is based on real numbers, not a projection.
What a Telecom Expense Audit Covers
The savings are usually already sitting in your current bill — nobody has looked closely enough to find them yet.
A MALA Telecom Expense Audit inventories every circuit, line, and connectivity contract against actual usage and current billing, benchmarks pricing against current market rates, and identifies duplicate, disconnected-but-billed, or mismatched services.
Typical Result: 12-20% recovery on audited telecom and connectivity spend, based on independent industry benchmarks.
Your Advisor: Led by advisors with direct telecom and connectivity contract negotiation experience.
Request a Telecom Expense Audit
In a 30-minute conversation, a MALA advisor will review your current telecom and connectivity spend and help you determine what's realistically recoverable.