Tools Managed Services
Managed IT Services Check
Who is watching your systems at 2 a.m.?
Tell us about your IT team, the hours your business runs and the work you would hand off. See the real cost of covering those hours yourself, what co-managed services would cost instead, and how much of your team's time comes back for projects.
- Help desk
- 24/7 monitoring
- Security
- Backup
- 4 minutes
Step 1 · Your IT today
Price your coverage both ways
Start from the example closest to you, then change anything. Results update as you go.
How the numbers are calculated
Hours you need
Business hours 45 a week · Extended 112 a week (6 a.m.–10 p.m., 7 days) · 24/7 168 a week
Staff to cover in-house
Help-desk workload (users ÷ 90) plus after-hours shifts: (hours needed − 45) ÷ 40 × 1.4 people per shift
All in-house
(Current staff + staff short) × loaded cost + tools × 12
Co-managed
Current staff × loaded cost + managed fees for ticked work + tools × 12 × (1 − share of tools the provider brings)
Hours freed
Current staff × 1,800 × share of workload handed off (help desk 45%, monitoring and patching 15%, security 10%, backup 8%, cloud and Microsoft 365 12%, network 10%)
Coverage with managed
24/7 when monitoring or security monitoring is handed off; otherwise your team's hours plus extended help-desk hours if help desk is handed off
Step 2 · Your full report
Know exactly what to ask a managed provider for
Unlock a 3-year cost view, the scope and response times to write into the contract for each function, and the provider types that fit.
3-year cost view
In-house vs co-managed, year by year.
Scope and SLAs
What to require for each function.
Provider fit
Provider types for your size and hours.
Unlocked
Your full report is open above. Want an advisor to walk through it with you? Book 30 minutes.